Policies

Aurea Aesthetic

Terms & Policies

Thank you for choosing Aurea Aesthetic. We keep things calm, clear and professional so you know exactly what to expect before, during and after your visit. Please review the guidelines below.

Hours & Location

Hours: Tuesday–Thursday, 10:00–18:00.

Address: Loenermark 476B, 1025 TR, Amsterdam.

Please arrive a few minutes early so we can start on time.

Booking Policy

New appointment slots are released around the 10th of each month for the following month.

  • VIP wait-list available via WhatsApp when dates are full.
  • Bookings are confirmed once your deposit is received.

Deposits & Payments

A deposit is required to secure your appointment. Your confirmation email will include a payment link.

  • Deposits are non-refundable.
  • Remaining balance can be paid in the studio (card or cash).
  • No bank transfers please.
Tip: Parking can be limited—plan a little extra time.

Rescheduling & Lateness

You can reschedule up to 48 hours before your appointment.

  • Running late? There’s a 15-minute grace period. After this, your appointment may be shortened or cancelled.
  • Same-day cancellations or no-shows may be charged 50% of the service.

Refunds & Cancellations

Service fees are non-refundable once performed. If something isn’t right, please tell us during your visit so we can help.

Deposits are non-refundable. If you need to cancel within 48 hours, your deposit will be retained.

Health & Safety

  • If you are ill, have a fever or contagious skin condition, please contact us to reschedule.
  • We work sterile and follow strict hygiene protocols for your safety.
  • Pregnant or on medication? Let us know—we’ll adapt your treatment.

Aftercare

Your skin will look its best with the right routine. We provide clear, practical advice tailored to you.

  • Avoid active sun exposure and saunas for 24–48 hours (depending on treatment).
  • Use SPF daily and stay hydrated.
  • Contact us if you’re unsure about any reaction—we’re happy to help.

Questions? Message us on WhatsApp or email. We’re here to make your experience smooth and relaxing.